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Returns policy

Return Policy

14-Day Cancellation Period

Within 14 days, you can return the goods purchased in our store, and you are entitled to a full refund. During this period, you can cancel your purchase for any reason – you can simply change your mind.

Your obligations:

  • Inform us of your decision to cancel the contract within 14 days of purchase
  • Send back the received goods within 14 days of informing us of your decision to cancel the contract.

The cost of returning the goods is covered by the buyer. Shipping costs incurred at the time of purchase are also refundable.

How to cancel a purchase:

You must inform us that you want to cancel your purchase. Remember that simply returning unwanted goods is not enough. You can include a written statement with the goods returned by mail informing us of your cancellation, or send such a notification by email or fill out the return form available on the seller's website.

Refund:

The seller is obliged to refund your money within 14 days of receiving the cancellation notice. However, this period may be extended if the seller has not received the returned goods or confirmation that they have been sent.

For orders shipped to EU countries, return the items to the following address:

PL: Interlook, Szpitalna 1C, 05-270 Marki, Poland

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